Privacy Policy
Last updated: 17 August 2025
The Bloss au (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Name and contact details (e.g., email, phone number, address)
Event details you provide when enquiring about or booking our services
Payment and billing information
Website usage information (e.g., IP address, browser type, cookies, analytics data)
We only collect personal information that is necessary for us to provide our services or as otherwise permitted by law.
2. How We Collect Your Information
We may collect information when you:
Fill out a contact or booking form on our website
Communicate with us via email, phone, or social media
Subscribe to our newsletter or marketing updates
Visit and interact with our website (including through cookies and analytics tools)
3. Use of Personal Information
We may use your personal information to:
Provide and manage our services
Respond to enquiries and communicate with you
Process payments and issue invoices
Send marketing communications (where you have consented or it is permitted by law)
Improve our website, services, and customer experience
Comply with legal obligations
4. Disclosure of Personal Information
We may share your personal information with:
Service providers and contractors who assist us in delivering our services (e.g., IT, payment processors, marketing platforms)
Third-party analytics providers (e.g., Google Analytics)
Government authorities, regulators, or law enforcement where required by law
We will not sell or rent your personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or storage system is completely secure.
6. International Transfers
Some of our service providers may be located outside of Australia. When we transfer your information overseas, we will ensure it is handled in accordance with applicable privacy laws.
7. Access and Correction
You may request access to or correction of the personal information we hold about you. To do so, please contact us using the details below.
8. Cookies & Website Tracking
Our website may use cookies and similar technologies to improve your experience, personalise content, and analyse website traffic. You can disable cookies in your browser settings, though some parts of the site may not function properly.
9. Marketing Communications
We may send you marketing emails about our services. You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website with the “Last updated” date.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us:
The Bloss au
Email: theblossau@gmail.com
Phone: 0431 274 757
Website: thebloss.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.